All current Mercedes-Benz models are equipped with the Mercedes-Benz emergency call system as standard. The emergency call function is active free of charge throughout the vehicle's entire lifecycle. It can be triggered automatically or by the driver pressing the corresponding button in the vehicle.. The "wrench" button is when you need mechanical help, towing, 24 hour assist,etc. The red "SOS" button is for emrgencies, in case of accident, heart attack, etc. My understanding is that if you do not pay MB for TeleAid, the first two do not work but the SOS button is always active for S Class cars.
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4. Buttons used in a TeleAid SOS? The buttons that are present in a Mercedes TeleAid SOS system along with their use are as under: Wrench Button: The wrench button is used only if the driver or the passengers need any type of Roadside assistance regarding their vehicle; it is located just below the "i" button.. The Mercedes SOS button is a feature integrated into Mercedes-Benz vehicles that allows drivers to quickly and easily access emergency services in case of an accident or other emergencies.
