My ooma handset is no longer ringing . the calls are showing in the ooma incoming calls web interface, but the handset is not ringing. I tried to complete the annoying setup screen that was only 20% set up and prior to that - everything worked fine. Been a customer for about 4 weeks.. Note: Ooma Telo Base Station or Phone Genie devices manufactured after April 2011 no longer support landline integration and do not have a WALL port. Incoming calls do not cause your phone to ring. There are several reasons that incoming calls may not cause your phone to ring. Here are some of the most common reasons why your phone might not ring:
With the Ooma Instant Second Line feature, you automatically have the advantage of two phone lines attached to one number - or you can select a second phone number. It's all up to you! Whether you live in a house with multiple people who want to use the phone at the same time, or you wish to use your Ooma line for a home office with hold.. New user. Created primary line and 2nd line on 11/02/12. Ran tests and all seemed fine. On 11/04 2nd line is no longer working. When I place a call to my 2nd line, it rings the primary line. Tried rebooting the Telo. No change.